Frequently Asked Questions
What happens if I lose my hearing aids?
Your Fortell AI Hearing Aids purchase includes a Loss & Damage Coverage Plan. Under this plan, you are eligible for one-time replacement of your hearing aids (left and right) if they are lost or irreparably damaged, for a flat fee of $400 for the pair. We do not support replacements of individual devices. Feel free to give us a call if you have any further questions at (917) 410-5407.