The best hearing aids, now available at home.

Your audiologist uses the same fitting software and the same Fortell AI Hearing Aids as our in-clinic patients. The difference is location — yours. You connect over Zoom, your audiologist guides you through every step, and your devices are adjusted in real time using our remote programming software. The care is the same. The commute isn't.

Virtual care works well for most straightforward hearing losses (i.e., presbycusis). To be eligible, you'll need to:

• Have an iPhone or iPad, since our remote adjustment app is iOS only
• Provide a diagnostic audiogram completed within the last 12 months
• Not have a severe to profound hearing loss or very poor word recognition (below 65%)
• Not have complex medical needs

It's an even better fit if you:

• Are comfortable with basic video calls
• Have the dexterity to handle small parts on your own, like changing domes and wax guards

Some conditions require a hands-on exam first, for example sudden hearing loss, ear pain or drainage, dizziness, or visible ear blockage. If any of these apply, we'll help you schedule an in-clinic visit before proceeding.

Fortell Anywhere is available in most U.S. states. During your intro call, we'll confirm availability in your state before moving forward.

We require a diagnostic audiogram completed within the last 6 months. This is a full hearing test performed by a licensed audiologist or hearing professional — not an online screening. If you don't have a recent one, we can help you find a provider near you. Just mention it during your intro call and we'll point you in the right direction.

While we don't bill insurance directly, some insurance plans allow you to submit for reimbursement. We're happy to provide paperwork for you to submit for out-of-network coverage. Please check with your insurance first what the requirements are to qualify for out-of-network reimbursement.

All appointments, virtual and in-clinic, are included in the cost of your hearing aids, as often as needed, for five years. There's no additional charge per visit. 

Your Fortell AI Hearing Aids include 5 years of audiological care–all of the fine-tuning and follow ups as often as needed, in addition to a 100-day trial period, a 3 year comprehensive warranty, and 3 years of loss & damage coverage. Full details can be found here: https://www.fortell.com/warranty

Fortell offers a 100-day home trial so you can test your hearing aids in the places you frequent the most. If they aren't right for you, you can return them within 100 days for a refund. Full details can be found here.

Your Fortell AI Hearing Aids are pre-programmed to your audiogram before they ship, so they're already calibrated to your hearing profile when they arrive. Inside the box you'll find your devices, charging case, and everything you need for your fitting call. We recommend charging them fully before your appointment. Your audiologist will walk you through the rest live on Zoom — you won't be figuring anything out on your own.

Most virtual visits take 30 to 60 minutes. You can schedule directly through the scheduling link on this page, and we'll send you a confirmation with everything you need to prepare.

Just reach out to your care team. Follow-up adjustments can be made over Zoom or delivered directly to your devices through the Fortell app at your convenience. All follow-up care is included in the cost of your hearing aids for five years.

Yes. Fortell Anywhere patients can visit any of our clinic locations for in-person care at any time — whether you're near one of our existing clinics or we've expanded to a city near you. Virtual and in-person care work together, so you can move between the two however works best for you, wherever you are.

Absolutely, and we encourage it. Having someone you trust on the call can make the experience easier and more comfortable.