Skip to main content
Display banner showing patients interacting with staff at the NYC clinic.Display banner showing patients interacting with staff at the NYC clinic.

Fortell NYC Clinic

Expert hearing care and industry-leading technology under one roof.

Meet our audiologists

Dr. Christina Callahan
VP of Audiology
“For years, I thought hearing aid technology had plateaued in handling speech in noisy, challenging environments—until I experienced Fortell’s AI in a busy New York café and realized it could be meaningfully better.”
See bio
Dr. Kathleen Wallace
Director of Audiology
“I chose to work at Fortell because I believe in the team and in the product. I’m proud to deliver this technology with exceptional care and look forward to others experiencing our AI in their everyday lives”
See bio
Dr. Bess Nagler
Director of Audiology
“After enjoying more than 12 years working in an academic medical center with no plans to leave, discovering and demoing this new technology compelled me to join the team so I could immediately offer it to my patients.”
See bio
Dr. Claire Murphy
Audiologist
"I choose to work at Fortell because of the degree of intelligence, commitment, and passion displayed by members of the team. I can't wait to share the great technology this team has built with my patients!"
See bio
Dr. Samantha Morgan 
Staff Audiologist
“Listening to Fortell is unlike any other hearing device. Once I heard it for myself, and was able to interface with the professionals behind it, I knew it was something I wanted to provide my patients.”
See bio
Dr. Matilda Wissner 
Staff Audiologist
“Fortell lets me deliver the most advanced technology while keeping the person at the center of every decision, because technology should support the patient, not overshadow them.”
See bio
Our services
Comprehensive hearing evaluation
Receive an evaluation to identify your level of hearing loss.
Hearing aid fittings
We offer same day fittings or come back at your convenience.
Remote fittings & adjustments
Call or message us to send you a new fitting through the Fortell iPhone app.
Hearing aid demos & try-ons
Demo a pair of hearing aids to see what they sound like before purchasing.
Cleaning & maintenance
Bring in your Fortell AI hearing aids whenever and we’ll get them in tip-top shape again.
Hearing education
Learn about hearing loss and types of hearing aids from our product specialists.
Modern clinic reception with a woman at the wooden front desk talking to an elderly man sitting in a brown leather chair.
Two pairs of white hearing aids displayed on metal stands and two black carrying cases on a cork and gray surface against a beige wall.
Modern office corner with two black armchairs, a small table, a potted plant by a large window, a desk with an office chair, and colorful abstract wall art.

A clinic experience designed entirely around your hearing care

For you to feel comfortable and at ease from the moment arrive. The space blends warm, inviting color with natural materials and textures, and is equipped the advanced audiology equipment.

Clarity begins with care.
Your Fortell experience, step by step.
Man wearing headphones sitting in a soundproof booth during a hearing test, with a woman audiologist observing through a glass window.
01

Evaluate your hearing.

Review the results.

Your audiologist guides you through a comprehensive evaluation, explains what the results mean, and helps you understand your options—including whether Fortell is right for you.

Corner building at East 61st Street with traffic lights, street signs, and blurred pedestrians crossing.
02

Try a personalized demo.

We program a demo pair to your hearing profile, then have you listen in real-world conditions—so you can hear the difference, especially in noise.

Man in a checked blazer and woman in a white coat having a conversation in a modern office with large window and wooden floor.
03

Get your final fit—and fine-tuning.

Once you choose Fortell, we dial in comfort, clarity, and settings, then keep adjusting as you live with them—so they stay great in the moments that matter.

Frequently asked questions

Fortell AI Hearing Aids are available by prescription at our clinic at 530 Park Avenue, New York, NY. More locations are coming soon! Join our email list at fortell.com to hear when we’re available near you.

Fortell Audiology is located at 530 Park Avenue, New York, NY 10065.

We’d be happy to help you book over the phone at (917) 410-5407 or you can click here to book online.

Yes—walk-ins are welcome for a demo when available. For a full hearing evaluation and fitting, it’s best to schedule an appointment ahead of time. You can call (917) 410-5407 or you can click here to book online.

Fortell Audiology in New York City is open Monday to Friday from 9 AM to 7PM and Saturdays from 9 AM to 2 PM.

Fortell offers full hearing exams with a licensed audiologist to determine if you’re a candidate for Fortell AI Hearing Aids.

If you suspect you may have hearing loss, you can request an appointment by calling (917) 410-5407. Our clinic is located at 530 Park Avenue New York, NY with more locations opening soon.

Fortell AI Hearing Aids are designed for adults with mild to severe hearing loss. Everyone’s hearing loss is a little different, so a consultation with one of our audiologists is required to confirm Fortell is right for you.

Yes. Fortell AI Hearing Aids are for prescription use by adults only. You’ll need either a hearing exam in the Fortell clinic or an audiogram from the past 6 months.

Our hearing evaluation adheres to audiological best practices. We test three key areas:

  • Audibility: How well you hear different tones and volumes. 
  • Type of hearing loss: Determine whether the issue is conductive or sensorineural. 
  • Speech discrimination: How well you understand speech in both quiet and noisy environments.

The entire test typically takes just 15–20 minutes and your audiologist will then explain your test results to you.

You’ll meet with one of our licensed audiologists who’ll do a full hearing evaluation to determine if you have hearing loss. If you’re a candidate for Fortell AI Hearing Aids your audiologist will give you a demonstration and walk you through the purchasing process. Fortell AI Hearing Aids come with a 100-day home trial so you can test them out in all of your favorite places.

Fortell AI Hearing Aids are prescription devices so your initial fitting must happen at our New York City Clinic, located at 530 Park Avenue. For some patients, follow-up visits can be done in the clinic or remotely via phone, email, or video chat. Feel free to call our team at (917) 410-5407 to see if you’re a candidate for remote support.

Not at this time. Fortell AI Hearing Aids are designed for adults ages 18 and up.

While hearing aids aren't a cure for tinnitus, they can provide significant relief by amplifying environmental sounds to make tinnitus less noticeable. This is especially effective if your tinnitus is linked to hearing loss. Since relief from tinnitus varies, your audiologist can help determine if Fortell AI Hearing Aids are the right fit for your specific hearing profile.

Ready to try Fortell?
Schedule now.

Minimalist office lobby with a wooden reception desk, three black swivel chairs, cabinetry in the back, and a Fortell sign on the white wall.

Book a Hearing Consultation at the Fortell NYC clinic

Visit our clinic on the Upper East Side to hear the difference for yourself.
Steep urban street lined with parked cars and tall residential buildings on both sides.

Not in NYC?
We’re coming to your area soon.

We’re expanding to more cities. We’ll let you know when Fortell becomes available near you.